Shipping policy

STM Shipping Policy

Orders & Fulfillment
All STM products are made on demand and fulfilled by our trusted partner, Printful. This means each item is printed, packed, and shipped directly to you after you place your order.

Processing Time

  • Most orders are processed within 2–7 business days after purchase.
  • Customizations or high-volume periods may slightly extend processing time.

Shipping Methods & Estimated Delivery

  • Printful handles shipping using standard carriers based on your location.
  • Delivery times vary by region:
    • United States: 3–7 business days
    • Canada: 6–12 business days
    • Europe: 5–15 business days
    • Other international destinations: 10–20 business days
  • Exact shipping times may vary depending on your location, the carrier, and customs processing.

Tracking
Once your order is shipped, you will receive a tracking number via email. You can use this to follow your package until it arrives.

Shipping Costs

  • Shipping rates are calculated at checkout based on your location and order size.
  • For detailed shipping rates, see Printful Shipping.

Lost or Delayed Orders

  • Occasionally, shipments may be delayed due to carrier issues or customs processing.
  • If your order does not arrive within the estimated delivery window, please contact us at hello@strongerthanmedicine.com, and we will assist you.

International Orders

  • Import duties, taxes, and customs fees may apply depending on your country’s regulations. These charges are the responsibility of the customer.

Why STM Uses Printful

  • Using Printful allows us to focus on curated, high-quality products and ensures each order is fulfilled reliably and efficiently.
  • Your personal information is only shared with Printful for the purpose of fulfilling your order.